Carlos Ortiz Revenue, Reputation, and Regulatory Risk: Why Strong BSA/AML Governance Starts at the Top In NEACH Payments Group’s first quarterly client town hall, industry leaders explored the direct connection between BSA/AML governance and an institution’s revenue, reputation, and regulatory standing... Mar 23, 2026 Insights
Heather Williams What I Wish Institutions Understood Before Their Next BSA/AML Exam I’ve spent more than two decades working inside financial institutions and alongside them—as a banker, a BSA officer, an auditor, and an advisor. I’ve supported institutions preparing for exams, respo... Mar 23, 2026 Insights
Sandy Roland Why “AuditFirst” Thinking No Longer Works in Payments & Risk For decades, financial institutions have relied on annual audits as the cornerstone of payments risk management. Audits provide reassurance. They confirm compliance. They satisfy regulatory requiremen... Mar 16, 2026 Insights
Caitlyn Mullins What Boards and Executives Actually Need from External Advisors (And Why It’s Not a 200-Page Report) Financial institutions don’t hire external advisors because they want more information. They hire external advisors because they need clarity, confidence, and control. Yet too often, advisory relation... Mar 9, 2026 Insights
Heather Williams Key Compliance Lessons from the Back to Basics - Setting the Foundation for Compliance Event Recently, I had the absolute pleasure of participating in a panel discussion at an industry conference. While that experience was amazing on its own, the other panelists shared such valuable insights ... Feb 13, 2026 Insights
Carlos Ortiz 2025 Year in Review from a Nacha Rule Making Standpoint I just can't or don't want to believe we are coming up on the end of 2025. This has been a very turbulent year for the world in many ways, and it has been no different in the world of payments. We had... Dec 18, 2025 Insights
Caitlyn Mullins How Financial Institutions Can Safely Explore Fintech Partnerships — Join NPG’s Q4 Townhall The fintech landscape continues to evolve at a rapid pace, offering community banks and credit unions unprecedented opportunities to expand services, enhance customer experiences, and generate meaning... Dec 4, 2025 Insights
Caitlyn Mullins Independent Testing Is Now a Make-or-Break Exam Factor: What OCC’s New Bulletins Mean for You Yesterday, the OCC issued two important bulletins—OCC Bulletin 2025-37 and OCC Bulletin 2025-38. What both have in common is clear: regulators expect community banks to rely on high-quality, knowledge... Nov 26, 2025 Insights
Caitlyn Mullins Bitcoin Takedown: DOJ Seizes $15 Billion from Global “Pig Butchering” Scam DOJ Seizes $15 Billion in Bitcoin from Global “Pig Butchering” Scam U.S. authorities dismantle a massive crypto-fraud and human trafficking network operating out of Southeast Asia. Summary The U.S. De... Nov 3, 2025 Insights
Caitlyn Mullins Understanding Nacha’s New IAT Definition: What It Means for AML and OFAC Compliance Understanding Nacha’s New IAT Definition: What It Means for AML and OFAC Compliance Have you been hearing the buzz about Nacha’s new definition for International ACH Transactions (IATs)? If you haven’... Oct 21, 2025 Insights
Caitlyn Mullins IAT Redefined: What Nacha’s Latest Rules Mean for Your Institution Nacha has advanced a series of rule amendments aimed at tightening clarity, improving compliance, streamlining cross-border flows, and strengthening the network’s ability to deal with risk. Below is a... Oct 16, 2025 Insights
Caitlyn Mullins Charting the Future of Community Banking: Reflections from the CBWV CEO & Directors Conference I had the opportunity to attend the 2025 Community Bankers of West Virginia (CBWV) CEO & Directors Conference at Stonewall Resort. This gathering brought together community bank leaders, directors, an... Oct 2, 2025 Insights